This is an introduction to using word processing, spreadsheet and e-mail programs like Word, Excel and Outlook. It deals with getting started with the basic types of task that you would need to be able to do in a home or small office environment.

No tests. No exams. And you get to keep a portfolio of your work and useful notes and can qualify for an OCN credit at Level 1.

Information processing
Letters
Address books
Lists and catalogues

Accounts and numbers
Personal accounts
Home management
Timetable

Personal Information Managers
Contact information
Diary
Amendments