Unit3: Information systems |
|
2009-10 |
|
Menu |
AssignmentsAssignment 1Consider the data collected for students enrolling on a College course. List 10 or more pieces of information and indicate what the important chracteristics are for each and what checks might be made to ensure that they are valid. Within the College, this information will be used for a range of purposes. Indicate which people or departments would use the selected data and how it might be used in connection with the course and the College's business. Assignment 2Choose a business with premises in Dunstable that is likely to have a number of different functional areas (or people responsible for different activities) such as Human Resources or Personnel, Finance or Accounts, Sales, Customer Service, Marketing or Public Relations, Quality Control, Administration etc. Conduct some research to discover what type of information is handled by each department (or person) and which other departments or people they deal with. For example, Customer Services receive information about good service from a customer. They may pass this to Sales and also to Marketing to use in a future promotion. If this deserved a bonus payment for a member of staff then Human Resources and Finance departments would also be involved. Summarise examples of information flows in the organisation in a diagram which shows clearly who supplies the data, who receives it and what the data might represent. Assignment 3Research the types of management information systems available and choose one that is being used by, or would be appropriate for, a local business. Describe briefly some tasks that this type of software can make a lot easier and describe the key features of the chosen system. What other software is available to assist an organisation with managing information? List three different types with a summary of brand name, what it can be used for and an indication of cost for a UK purchaser for each. Assignment 4Identify at least 4 legal, ethical or operational restraints that affect how an organisation can use information about its customers. In each case, provide an example of what might be a breach of a law or regulation or be regarded as bad practice and suggest what actions may need to be taken to prevent prioblems arising. Create a presentation to describe your findings which might be suitable for reminding staff in an organisation of their responsibilities when handling data relating to customer transactions or correspondence.
|
Page updated 11 September, 2009 Content and design © Andrew Hill |
|