Interacting with Computers

Notes

This page will include links to notes and materials to help students complete this module.

Listed below are the main components of the Interacting with Computers module for which notes will be made available:

User interaction: the basics

User types - brilliant article 'Digital Natives, Digital Immigrants' by Marc Prensky

User needs

User analysis

HCI

Norman's seven stages of action

Clarke's three level model

Compliance

Usability

ISO 9241 vs alternative views

The relationship between usability and other criteria such as graphic design, marketing, branding etc.

Interactive devices

Different systems: computers, interactive television, mobile communications

differences in interaction (one-to-one vs one-to-many, laid-back vs lean-to)

Relating usability theory to application practice

Task issues

Task analysis and HTA

HCI Guielines

Generic HCI guidelines (eg Shneidermann)

User evaluation

How user-based usability evaluations should be performed

Contextual enquiry

Relationship to usability research objectives and devices

Comparison tests

Focus groups

Interaction design

Scenario-based design